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Financial Services Ombudsman

Procedure

Quick and easy affiliation procedure

To affiliate a business to FINSOM, simply submit the affiliation form

It is possible to affiliate to FINSOM immediately for the current year or in advance for the following year. You can also choose whether you would like to affiliate for Commercial Mediation/FinSA and/or Workplace Mediation. Please indicate your choice in the affiliation form.

If you submit the affiliation form online, a confirmation of affiliation will be sent by e-mail within a few minutes.

You can also save the form as a pdf file and submit it by e-mail. You will receive a confirmation within 48 hours.

FINSOM issues additional confirmations of affiliation upon request.

Registration is based on the principle of trust. However, data accuracy can be verified by FINSOM, the competent supervisory authority or register.

FINSOM collects a base tax per calendar year (01.01-31.12).

There is no “pro-rata” invoicing but FINSOM offers the possibility of affiliated immediately or in advance for the following year.

After the resignation deadline of September 30th for December 31st, the annual base tax can be invoiced in advance for the following year.

Invoices are payable within 30 days, unless otherwise agreed at the request of the affiliated company. 

Affiliation is activated upon payment of the first annual base tax and :

The affiliation is for an indefinite period. 

It is possible to resign each year until September 30th for December 31st. 
 
FINSOM sends a reminder of the resignation deadline by email in September.